Freezer Repair in Metro Atlanta
Most freezer problems come down to one of two things: the defrost system has quit, or the seal has gone. Both are straightforward repairs — and both get worse the longer you wait.
- Same-day service
- 6-month warranty
- EPA Certified
- Family-owned
Same-day service
Call in the morning, fixed by evening — most repairs done in one visit.
Up-front pricing
A clear quote before we start. No surprises, no pressure.
6-month warranty
Parts and labor. If the same fault comes back, so do we.
Family-owned & local
Not a call center. Real technicians who live here.
Problems we fix
If your freezer is doing any of these, we've seen it before — and we carry the parts.
Not freezing, or barely freezing
Typically the defrost system, evaporator fan or a failing thermostat. The compressor is usually fine.
Thick ice or frost coating the walls
The tell-tale sign of a failed defrost heater or defrost thermostat. The freezer is making ice it can no longer clear.
Running constantly
Either the door seal has failed and it's fighting warm air, or the coils are iced over and it can't reach temperature.
Water pooling below the freezer
A clogged or frozen defrost drain tube — melting ice has nowhere to go.
Door won't seal properly
A hardened or torn gasket. Quick to replace, and it stops the ice from coming back.
Loud buzzing or clicking
Often the start relay or a failing evaporator fan motor.
Parts we carry
Freezer faults are remarkably predictable. These are the parts that actually fail, and the ones we keep on the van.
What it costs
We won't put a number on this page — nobody can price a repair honestly without seeing the appliance. Here's exactly how the price gets set instead.
We diagnose before we quote
A price quoted over the phone, sight unseen, is a guess — and guesses have a way of growing once the technician is in your kitchen. Ours finds the actual fault first, testing components rather than assuming.
You get a firm price before we start
Once we know what's wrong, you get one clear number for the whole job — parts and labor together. Nothing happens until you've said yes.
The service call is free with any repair
Go ahead with the repair and the visit costs you nothing on top. Decide against it and a diagnostic fee may apply — but we tell you what that is before we come out, never after.
What actually drives the price on a freezer
Almost everything that fails in a freezer is inexpensive: defrost heaters, thermostats, fans, gaskets. A sealed-system fault is the expensive exception — and it's rare.
Repair or replace?
The honest answer, not the profitable one.
Freezers are among the most repairable appliances in the house. The parts that fail — defrost heaters, thermostats, gaskets, fans — are inexpensive and accessible. Replacing a working cabinet because of a failed heater rarely makes sense, and we'll say so.
Either way, you'll know the price before we start. We diagnose first, quote second, and only work once you've said yes. The service call is free with any completed repair.
How it works
From "it's broken" to "good as new" — usually within a day.
Step 01 · New moonCall or send the form
Tell us what your freezer is doing. We'll give you a time window that works — same-day in most of Metro Atlanta.
Step 02 · Half moonDiagnosis & up-front quote
The technician finds the actual fault — no guessing — and gives you a clear price before any work begins.
Step 03 · Full moonFixed & guaranteed
We repair, test and clean up. Every fix carries a 6-month warranty on parts and labor.
Brands we service
Our technicians work on freezers from all major household brands, including:
- Samsung
- LG
- GE
- Whirlpool
- Maytag
- KitchenAid
- Frigidaire
- Bosch
- Kenmore
- Electrolux
- Amana
- Hotpoint
- Haier
- Speed Queen
- Roper
- Magic Chef
Moon Appliance Repair is an independent appliance repair company. We are not affiliated with, endorsed by, sponsored by, or authorized by any appliance manufacturer, and we are not an authorized service center for any of the brands we service. All product and company names are trademarks™ or registered® trademarks of their respective holders and are used for identification purposes only; their use does not imply any affiliation or endorsement.
Freezer repair questions
Get a free quote
Prefer to talk? Calling is the fastest way to get on today's schedule.
(470) 523-1606- Same-day appointments in most of Metro Atlanta
- Free service call with any completed repair
- 6-month warranty on parts and labor
- We'll only use your info for this repair — no spam, ever
Where we go
We repair freezers across the entire Metro Atlanta area, seven days a week.